1. Uploading & Delivery Guidelines
Official release standards, audio formats, and store ingestion timelines.
How do I upload a song to MS Digital India?
To upload a song, log in to your dashboard, navigate to the 'Create Release' section, fill in the track metadata (Title, Artist Name, Lyricist, Composer), upload your audio file (WAV format) and cover art (JPG format), and click submit.
What are the required specifications for Audio Uploads?
Your audio file must strictly adhere to the following standard requirements:
- Format: Uncompressed WAV (.wav)
- Bit Rate: 16-Bit
- Sample Rate: 44.1 kHz (44100 Hz)
- Audio Channels: Stereo
Note: MP3 format or compressed audio files are strictly not accepted by digital stores.
What is the Cover Art (Poster) size and format requirement?
Your artwork must meet the DSP guidelines to avoid release rejection:
- Dimensions: 3000 x 3000 pixels (Perfect Square / 1:1 Aspect Ratio)
- Format: JPG only
- Color Mode: RGB
Rule: Do not include social media handles, phone numbers, website links, or promotional text like "Out Now".
How long does it take for a song to go live on stores?
Once submitted, our Admin Quality Control (QC) team approves and processes your release within 1 to 4 hours.
- Store Delivery Time: Each store operates according to its own ingestion timeline. Depending on the platform, standard delivery takes between 1 to 5 business days.
- Copyright Notice / Manual Verification: If an automated copyright match occurs, human verification and clearance are required, which typically takes 1 to 5 business days.
How many days in advance should I submit my release?
To guarantee that your song goes live on all stores upon your intended release date without delays, we strongly recommend submitting your release at least 5 to 7 business days in advance.
2. Release Statuses & QC Tracking
Understand your release lifecycle, review statuses, and dashboard indicators.
What do the different Release Statuses on my dashboard mean?
Here is what each status on your releases page indicates:
- Pending / Submission Queued: Your song is submitted and awaiting Admin QC approval (1–4 hours).
- In Progress - Locked: Your metadata and audio are currently locked during active QC review.
- Delivering: Approved by Admin and currently being transmitted to digital stores (1–5 days).
- Distributed: Successfully delivered and live across streaming platforms.
Why is my song showing 'Re-delivery' or 'Re-delivery Editing' status?
Re-delivery means that an issue was flagged during delivery (such as a metadata error, audio match, or artwork correction). You can edit the flagged details under Re-delivery Editing and re-submit your release for manual verification without creating a new submission.
Tip: Always check the Alert Bell Icon to see the specific note from the Quality Control team.
What happens during the Quality Control (QC) check?
Our QC team inspects your release against strict streaming platform rules:
- Verifies audio format (16-Bit, 44.1 kHz WAV Stereo).
- Checks cover art dimensions (3000x3000px JPG) and ensures no contact details or links are printed.
- Validates artist names, track titles, and language tags.
- Runs automated copyright scans against existing catalog databases.
How do I request a Takedown for my released song?
If you need to remove your song from streaming platforms, go to your dashboard, select the track, and choose 'Takedown Request'. Once submitted, the status will update to Taken Down or Offline, and your content will be removed from all DSPs within 5 to 7 business days.
What are the Quick Action icons (Store URLs, QC, Alert, ETA) on my dashboard?
The Quick Action icons help you monitor release progress in real-time:
- Store URLs: Direct links to your live release on platforms like Spotify, Apple, and Wynk.
- QC Bell Icon: Shows Quality Control approval status and review notes.
- Alert Bell Icon: Highlights copyright claims or metadata flags requiring action.
- ETA Clock Icon: Displays the estimated time left for full platform distribution.
3. Stores & Platform Delivery Timelines
Complete DSP ingestion schedules, store lists, and regional telecom availability.
Which digital music stores and platforms do you distribute to?
MS Digital India delivers your music to over 150+ global streaming platforms, telecom operators, and social media networks including Spotify, Apple Music, YouTube Music, Amazon Music, Wynk, JioSaavn, Instagram, TikTok, and many more.
| Store Name | Delivery Status & Notes |
|---|---|
| Spotify | Successfully delivered (1–7 Business Days) |
| YouTube Music & Premium | Successfully delivered (1–2 Business Days) |
| YouTube Content ID | Successfully delivered (1–2 Business Days) |
| Instagram & Facebook Audio Library | Successfully delivered (1–2 Business Days) |
| Apple Music & iTunes | Delivered (Subject to Apple QC Control) |
| JioSaavn | Successfully delivered (1–5 Business Days) |
| Wynk Music | Successfully delivered (1–5 Business Days) |
| Hungama Music | Successfully delivered (1–5 Business Days) |
| Amazon Music / Prime / Unlimited | Successfully delivered (1–7 Business Days) |
| Gaana | Successfully delivered (1–5 Business Days) |
| TikTok & Douyin | Successfully delivered (1–3 Business Days) |
| Deezer | Successfully delivered (1–7 Business Days) |
| Tidal | Successfully delivered (1–7 Business Days) |
| Boomplay Music | Successfully delivered (1–5 Business Days) |
| Shazam & SoundHound | Successfully delivered (1–3 Business Days) |
| Telecom Callertunes (Airtel, Jio, Vi, BSNL) | Successfully delivered (3–7 Business Days) |
What are the specific store delivery timelines (How long to go live)?
While our admin QC processing takes only 1–4 hours, individual stores process incoming content according to their internal ingestion schedules:
- Fast Platforms (1–2 Days): YouTube Music, YouTube Content ID, Instagram Reels, Facebook Stories, TikTok.
- Indian Streaming Platforms (1–5 Days): JioSaavn, Wynk Music, Hungama, MX Player.
- Global Streaming Platforms (1–7 Days): Spotify, Amazon Music, Apple Music/iTunes, Deezer, Tidal, Pandora.
- Telecom CRBT / Caller Tunes (3–7 Days): Airtel, Jio, Vi, BSNL.
Which Indian regional stores and telecom networks are supported?
We provide extensive distribution across India's top regional streaming apps and telecom CRBT networks:
- Streaming Apps: JioSaavn, Wynk Music, Hungama Music, Gaana, MX Player.
- Telecom Caller Tune Networks: Airtel, Vodafone-Idea (Vi), Reliance Jio, MTNL, BSNL, and Nepal Telecom.
How does YouTube Content ID delivery work?
Upon submission, your audio is ingested into the YouTube Content ID database within 1 to 2 days. The system automatically scans YouTube for matching audio and applies claims to third-party videos using your sound, directing generated ad revenues to your account balance.
Are there any stores with temporary delivery restrictions?
Most platforms (150+) are fully operational. However, a few select regional services (such as Yandex Music or United Media Agency) may occasionally experience temporary region-specific ingestion suspensions due to international banking or policy restrictions. All major global and Indian stores remain 100% active.
Note: Catalog delivery to all primary Indian and international DSP partners (Spotify, Apple, Amazon, Wynk, JioSaavn, YouTube) is 100% uninterrupted.
4. Royalty Payments, Analytics & Policies
Accounting cycles, bank withdrawal thresholds, rights protection, and account policies.
1. When will I receive my first royalty payment and report?
Global streaming platforms operate on a standard 45 to 90-day reporting cycle. Your first royalty payment and report will reflect in approximately 90 days after release. Following the initial report, royalty statements are updated on a monthly basis across all stores.
2. Can I track daily streams and performance for each song?
Yes! The MS Digital India dashboard provides Daily Trend Analytics. You can track exact stream counts, top geographic locations, and listener demographics for every individual track in real time to plan your marketing campaigns.
3. Do you support unlimited artists and sub-label creation?
Depending on your selected account tier, MS Digital India supports Unlimited Artists and Unlimited Labels. Enterprise and sub-distribution accounts can create independent sub-accounts with custom royalty split configurations for seamless client management.
4. What is the minimum payout threshold and how do I withdraw funds?
The minimum withdrawal threshold is set at ₹1,000 INR. Once your monthly accumulated royalty reaches ₹1,000, you can initiate a direct transfer to your verified Indian Bank Account (IMPS/NEFT/RTGS) straight from your dashboard.
5. How are copyright disputes and strikes handled?
If a release receives a copyright dispute, manual claim, or infringement notice, it is mandatory to submit legal ownership proof within 24 hours. Failure to provide valid documentation within 24 hours may lead to track takedowns or platform suspension to comply with DSP legal requirements.
Critical Policy: Keep your Master stem sessions, vocal recordings, and licensing agreements readily accessible for swift dispute clearance.
6. What are the common reasons for release rejection?
Releases are typically rejected during Quality Control (QC) due to:
- Low-quality, blurry, or stretched artwork (Must be 3000x3000px JPG/PNG).
- Unauthorized social media handles, logos, or website URLs on cover art.
- Unclear audio, unlicensed beats, or metadata spelling mismatches.
- Generic titles (e.g., "Instrumental Track 1" or "Top Track").
7. What subscription plans does MS Digital India offer?
We provide tailored plans designed for independent creators, record labels, and large catalog owners:
- Single/Artist Plan: Ideal for independent singers releasing individual tracks.
- Label Plan: Supports multiple artists, custom sub-labels, and advanced analytics.
- Enterprise / Aggregator Plan: Full CMS integration, daily processing, custom revenue share, and dedicated account management.
8. Do I retain 100% ownership of my music rights?
Yes, 100%. Under our non-exclusive distribution agreement, you retain full master and publishing copyrights to your audio and video content. You are free to request track takedowns at any time subject to contract terms.
9. Where can I view and download detailed revenue breakdown reports?
Your dashboard features a dedicated Financial Reports tab. You can view itemized revenue reports per store, country, and track title, and download official monthly CSV or PDF statements for direct tax and accounting use.
10. How do I request a release takedown or terminate my account contract?
You can submit a formal takedown request directly through your client dashboard or contact support. Standard platform takedowns are processed across major digital stores within 2 to 5 business days.
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